Nigella's Café
Terms and Conditions
Booking & Catering Terms
☕ Afternoon Tea Bookings
All Afternoon Tea bookings (dine-in) must be made in advance, with a 50% deposit required at the time of booking. This will be deducted from your final bill.
Takeaway Afternoon Tea boxes require full payment in advance and are non-refundable once booked.
If using a voucher, please advise us at the time of booking and present it on arrival. Vouchers cannot be used alongside other offers.
Please inform us of any dietary requirements or allergies when booking so we can cater for you appropriately.
Deposits are non-refundable.
Cancellations made within 7 days of your booking will require full payment.
Afternoon Tea is served per person and cannot be shared. Tables are prepared based on your booking.
Additional guests not included in the booking may incur a £10 cover charge per person.
🍽️ Event Catering (In-House & External)
A 25% non-refundable deposit is required to secure your event booking.
Any price changes between quotation and final payment will be discussed, with your final balance reflecting current pricing minus your deposit.
Cancellations
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0–4 weeks: 100% of total cost
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4–12 weeks: 50% of total cost
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12+ weeks: 25% (deposit retained)
In-house events require a 50% non-refundable deposit.
Short-notice bookings (e.g. funerals) require full payment upfront and are non-refundable.
Final balances are due 7 days prior to your event.
🏢 Corporate Catering
Payment is required in full at the time of booking unless prior terms are agreed.
Clients with agreed terms will follow their individual agreements.
Cancellations
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Up to 10 guests: 48 hours’ notice required
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Over 10 guests: 7 days’ notice required
Cancellations outside of these timeframes will be charged in full.
📋 Customers on Payment Terms
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Up to 10 guests: 48 hours’ notice required
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Over 10 guests: 7 days’ notice required
Cancellations within these timeframes will result in the full invoice remaining payable, as stock will have been purchased in advance.